Direct WhatsApp & SMS Lifecycle Automation Core

Turn real customer activity into timely conversations.

Use purchase, delivery, loyalty, booking and checkout events to trigger direct WhatsApp and SMS communication from the same customer and commerce context.

Official Meta WhatsApp Cloud API
Event-Driven Webhook Triggers
Automated Abandoned Cart Recovery
Digital Receipts with Cryptographic QR
Luxury Retail Customer Receiving Personalized WhatsApp Communication

KeynoStore Concierge

✓

Meta Cloud API • Official Green Checkmark

98.2% OPEN RATE
Cart Recovery Trigger • Automated Sequence18m ago

Marhaba Fatima! ✨ You left the Royal Taif Rose Extrait (100ml) in your shopping bag. Complete your order in the next 2 hours for complimentary express courier delivery across Dubai.

Cart Total:AED 1,250.00

Paperless Digital Invoice Sent

#INV-90412 • 100% FTA Cryptographic QR

AED 990.00

Recovery Rate

42% Cart Restored

Response Speed

<3 Min Avg Read

Platform Cut

0% Keyno Markup

WhatsApp Cloud API Webhook Gateway Connected
Templates: Cart Recovery • Booking Reminder • E-Receipt
Full-Stack Automation Canvas

Visual If-This-Then-That Flow Engine

Design automated multi-step communication flows triggered by live checkout, delivery, loyalty, and booking events without writing code.

KeynoFlow Event-Driven Builder

Branching conditions tied to customer purchase history

Active Webhook Listener

Visual KeynoFlow Marketing Automation Canvas

Trigger multi-channel WhatsApp, SMS and Email funnels based on real checkout and booking behavior.

Workflow Active: 48.2% Conversion
1. Event Trigger
Abandoned Checkout (Cart > AED 400)

Customer added items to cart, entered phone number, but did not complete payment within 30 minutes.

2. Rule Filter
Customer Tier = Gold or Platinum

Check if user has prior completed orders. If Yes, offer complimentary express courier shipping.

3. WhatsApp Action
Send 1-Click WhatsApp Restore

Sends personalized message with items preview and pre-applied free shipping token.

4. Realized Metric
AED 114,800 Recovered

42% recovery rate over 30 days. Automated revenue with zero manual agent follow-up.

UAE PDPL & GDPR Opt-In Protection

Every sequence respects customer communication preferences. Automated unsubscribes and quiet hours (22:00 to 08:00 UAE time) ensure zero customer complaints and 100% Meta compliance.

Live Interactive Template Simulator

Preview action buttons, links, and map pins

Real-Device Preview
KS
KeynoStore Concierge
Verified Business Account

Booking Confirmed! 🌟

Hi Fatima, your Full Villa Deep Steam Disinfection is scheduled for today at 09:00 AM.

Specialist: Michelle Santos
📍 View Location Pin on Google Maps
✏️ Reschedule / Add Special Instructions

2-Hour Arrival Notice

Technician Michelle Santos is en route. Estimated arrival in 18 minutes.

08:42 AM · Read

Direct Meta Cloud API Rates

KeynoStore connects directly to your Meta Business Manager. You pay official Meta utility and marketing conversation fees without middleman markups.

Physical POS Register Paperless WhatsApp Receipt Experience
Boutique Register Terminal

Paperless Digital Receipt Hub

WhatsApp Tax Invoice DispatchedDELIVERED IN 2.4s

Customer

Fatima M.

Phone Match

+971 50 *** 890

Points Credited

+125 PTS

Zero-Friction Counter Opt-In

Capture WhatsApp opt-ins naturally at the cash counter.

Paper receipts get crumpled and discarded. When cashiers offer a paperless digital invoice sent straight to WhatsApp, 92% of customers happily share their mobile number, permanently linking their profile to your marketing engine.

Instant WhatsApp Tax Invoices

Shoppers receive an official UAE FTA-compliant VAT invoice with itemized line items and cryptographic QR code seconds after tapping their card.

1-Click Feedback & Loyalty Balance

Every receipt message displays the customer's new loyalty points balance and includes a 1-tap rating button to catch dissatisfied shoppers before they leave.

100% Opt-In Audit Trail

Consent is captured at checkout and recorded with timestamp and register ID, protecting your business against spam complaints and regulatory fines.

98.2% Open Rate vs 14.6% Email<3s Dispatch Latency92% Counter Opt-In Rate
High-Impact Automation Playbooks

Pre-Built Commerce Sequences Ready to Deploy

Activate automated workflows designed specifically for UAE consumer habits without complex third-party tools.

High-Conversion Cart Recovery

Recovers shoppers who exit checkout by delivering a rich WhatsApp message with product image, dynamic discount token, and 1-click payment link.

Trigger: Abandoned Cart > 30m42% RECOVERY
Channel:WhatsApp Cloud API
Delay Buffer:45 Minutes
Incentive:Free Express Delivery
30-Day Restored GMV:AED 114,800.00
Reclaim lost commercial revenue

Booking & ETA Notifications

Eliminates no-shows for aesthetic clinics and home services with automated 24-hour confirmations and real-time technician arrival pins.

Trigger: 24H Prior to Booking0% NO-SHOW
Action:Interactive Confirmation
Google Maps Pin:Direct Link Attached
1-Tap Reschedule:Automated Calendar
Customer Show Rate:97.8% Confirmed
Keep service slots fully booked

VIP Private Sale Drops

Trigger targeted broadcasts exclusively to Platinum and Gold tier customers when limited-edition fragrances, watches, or seasonal items arrive.

Audience: Platinum VIP Tier4.8x CONV
Segment Size:240 Top Spenders
Exclusive Window:48-Hour Head Start
Drop Volume:50 Rare Bottles
Sell-Out Velocity:100% in 3.5 Hours
Drive high-ticket repeat revenue
Enterprise Blueprint

Direct Messaging Architecture & Compliance

API latency, Meta throughput limits, and data privacy protocols.

Gateway ProtocolOfficial Meta WhatsApp Cloud API (Graph v20.0)
Throughput CapacityUp to 1,000 Messages/Sec on High-Tier Numbers
Dispatch Latency<1.2 Seconds from Webhook Event Trigger
Fallback ProtocolAutomated SMS Fallback for Offline Recipients
Direct Retention
Elevate Communication

Start automated customer messaging today.

Recover abandoned carts, send digital receipts, and trigger personalized WhatsApp reminders with 0% platform commission.

0% Platform Commission 5% UAE VAT Ready Instant Cloud Deployment