Sell time, expertise and experiences—not only products.
Create bookable services, assign the right staff and room, control duration and buffers, sell multi-session packages, and keep bookings connected to customers, payments and operations.
Signature Royal Hammam & Oud Therapy
90 min duration · 15 min room reset buffer
AED 850.00
Deposit Paid in FullDr. Layla K. (Senior Aesthetician)
Fatima Al-Maktoum (VIP Platinum)
Manage appointments, practitioners and rooms on a live visual desk.
Switch dates, check room allocations, buffer times, and multi-session package balances across your team.
Prevent no-shows with card deposits and automated WhatsApp workflows.
Require partial or full deposits at booking time, deduct sessions from pre-paid packages, and notify clients before their visit.
Connect appointment records directly to client dossiers.
When a client returns for their appointment, staff can view their historical skin consultations, past formula notes, preferred practitioners, and previous purchases in one unified view.
Automatically block 10–20 minutes after each appointment for staff sanitation and preparation before the next client arrives.
Ring up a facial or hair treatment alongside aftercare retail serums on a single FTA tax invoice at the POS register.
Embed a clean booking widget on your website or share a direct booking link on Instagram and WhatsApp bio.
Services have rules.
Service appointments require precise operational constraints. Define service durations (e.g. 45 min), mandatory buffer times (15 min room sanitization), qualified staff specialists, and specific treatment rooms or service bays.
- Configure setup and cleanup buffers between appointments automatically
- Tie services to specific equipment, treatment chairs, or vehicle service bays
- Set variable pricing based on staff seniority level (Master Stylist vs Junior)
Availability must be conflict-free.
Eliminate double-booking disasters. KeynoStore coordinates staff working hours, approved leave, room occupancy, and client bookings in real-time, preventing overlapping appointments before they can happen.
- Real-time calendar cross-checking prevents therapist and chair conflicts
- Automatic synchronization with staff shift rotas and approved vacation days
- Multi-calendar views: Day by specialist, Week by clinic, or Month by branch
Specialist “Elena R.” is on break. Suggesting next available slot: 3:30 PM with Master Specialist Maya.
A booking starts before the appointment.
Prepare for the client before they walk through the door. Capture medical contraindications, allergy notices, and vehicle details during online booking, and trigger automated WhatsApp confirmations with Google Maps location links.
- Custom intake questionnaires embedded directly into the booking flow
- Automated WhatsApp & SMS appointment reminders sent 24 hours and 2 hours prior
- Google Maps location pins and calendar (.ics) invites attached automatically
“Hello Fatima, your appointment for Diamond Radiance Facial is confirmed for tomorrow at 3:30 PM at Maison Luxe Clinic (Dubai Hills).”
Packages turn visits into a programme.
Boost lifetime customer value by packaging treatments into multi-session bundles. Sell a 6-session laser package or 5-visit grooming plan, track remaining credits in real-time, and decrement sessions automatically upon visit completion.
- Sell prepaid packages upfront with upfront payment or Tabby 4 installments
- Remaining session balances display clearly on the client's digital wallet pass
- Automatic notification when a package is down to its final session to prompt renewal
• Session 1 – 12 Jan (Master Maya)
• Session 2 – 26 Jan (Master Maya)
• Session 3 – 09 Feb (Elena R.)
• Session 4 – 23 Feb (Master Maya) — Completed Today
2 Sessions Remaining on Account.
Customer context travels with the appointment.
Empower practitioners with full customer relationship history. When a client arrives, staff immediately see past treatments, preferred color formulas, private practitioner notes, allergy warnings, and retail purchase history.
- Private practitioner notes and consultation history protected by role-based access
- Formula records (hair color codes, skincare peel depths, massage pressure preferences)
- Integrated customer lifetime value (LTV) and loyalty tier status indicators
Client: Fatima Al-Zahra (Gold VIP Member)
Preferred Room: Suite 02 • Pressure: Medium-Firm • No Lavender
The day view is an operations board.
Turn your reception desk into a high-efficiency command center. Track daily patient and client flows through intuitive status states: Booked → Arrived → In Service → Completed → Paid.
- Live status badges reveal which client is currently in treatment or waiting in reception
- Drag-and-drop appointment rescheduling with automatic SMS client alerts
- Filter calendar view by practitioner, treatment category, or room resource
Room 01 • Dr. Maya
Diamond Facial • Fatima A.
Room 02 • Elena R.
Hydra-Glow • Layla M.
Products and services can share one customer and checkout.
Eliminate separate cash registers for treatments and retail sales. When a client finishes a service, reception rings up both the treatment fee and recommended retail aftercare products on a single unified invoice.
- Add home aftercare products (creams, shampoos, serums) to the treatment invoice in 1 click
- Split tenders across uTap card terminal, Apple Pay, cash, and Tabby 4 installments
- Single sequential UAE FTA 5% tax invoice itemizing both services and goods
Recurring relationships.
Turn sporadic visitors into dependable monthly subscribers. Create recurring wellness and beauty memberships with monthly credits, VIP priority booking slots, and exclusive member discounts.
- Automated monthly recurring credit card billing with automatic token renewal
- Members-only booking windows and priority waitlist queuing
- Direct integration with digital wallet passes displaying active membership tier
• 1x Complimentary Signature Treatment monthly
• 15% discount on all retail cosmetic purchases
• Dedicated VIP booking line on WhatsApp
Appointments & Service Engine Specifications
Scheduling parameters, resource constraints, and integration boundaries.
Modules That Share Data with Appointments & Services
Data logged here updates connected inventory, customer records, and ledger accounts in real-time.
Staff & Shift Rotas
Employee schedules, PIN clock-ins, and practitioner availability
Customer CRM
Unified client profile, consultation notes, and booking timeline
In-Store POS
Ring up service treatments alongside retail aftercare products
Payments Hub
Accept card deposits, Apple Pay, and Tabby 4 installments
Transform appointment scheduling and client care.
Manage calendars, treatment rooms, packages, and automated WhatsApp reminders with 0% platform commission.